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That means that as your team grows, you won't have to spend any money for your solution to grow with it.With Smartsupp, agents receive a notification every time a visitor interacts with their chat so that they can respond quickly.This free website chat actually has a lot to offer in terms of features before needing to upgrade, although the free plan only includes two users, tracking and engagement for 5000 visitors, 100 chat sessions per month, and 30-day storage.As part of the Zoho family, you'll also get integration with its popular Zoho CRM solution.Upgrade: The Zendesk Chat upgrade is really where the product expands its features.Starting at per agent per month, it comes with unlimited chats, widget customization, operating hours, chat and agent reports, conversion tracking, and skill-based routing.Known in the software world as live chat, those website chat boxes that you often see popping up on your screen are useful for connecting with customers, not only through your website, but through text message and other messaging platforms too.Typical live chat software has: If you're hoping to implement live chat into your website but don't know where to begin, check out some of the free website chat tools listed below.

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Upgrade: Upgrading starts at €28 (prices only available in Euros on the company website), and includes more features like a connection with messaging apps including Facebook's Messenger, as well as Telegram and SMS.For anyone already using Zendesk or looking for a good live chat solution that could extend to a customer service software, Zendesk Chat could be a good option.With the free plan, you'll get one concurrent chat, a chat rating, and 14-day chat history.All of these tools come with a forever free plan that can get you started on your quest for better customer communication in real time.If you think you might need more, there's details about upgrading too.

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